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Frequently Asked Questions

What is this site?
This is the AB Figures website. This site sells high quality miniature figures for the tabletop wargaming or collecting hobbies. The site is owned and administered by Eureka Miniatures.

  • Is this site secure?
    This web site is secured using a RapidSSL Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. 

  • What currency are prices in?
    By default, prices are shown in AUSTRALIAN DOLLARS. You can change the currency in which prices are shown via the drop down box on the top right of each page. Please note that prices in currencies other than Australian are indicative only - prices may vary slightly between placing your order and the charge being placed on your credit card. 

  • What payment methods do you accept? 
    Visa
    Mastercard
    PayPal

    We also accept personal checks in Australian Dollars and Australian Money Orders for mail-order (not through the website) purchases.

  • What is the Goods and Services Tax (GST)?
    GST is an Australian tax on goods and services. This web site shows prices without GST added. GST is not charged on orders outside of Australia. All orders made by residents of Australia will have the 10% GST added to their total before checkout is complete. 

  • Are these lead miniatures?
    Yes. Please note the following warning:

    These models contain LEAD which may be HARMFUL if chewed or swallowed. They are NOT toys and are NOT RECOMMENDED for young children.


     
  • How are orders delivered?
    All orders are dispatched using Australia Post. Australian orders are shipped at the standard rate, all overseas orders are shipped by Air Mail, unless otherwise requested. All figures are supplied unpainted and unassembled. Some are shown in their finished state for purposes of advertising. Our shopping cart calculates postage on a percentage basis and calculates a maximum sum that you can be charged.

    The latest minimum postal charge for a 500g and under parcel is as follows:
    Australia AU$10.20
    New Zealand AU$13.55
    Asia/Pacific AU$15.80
    USA and Canada AU$17.10
    UK and most of Europe AU$21.20
    Rest of the world up to AUD$24.45 depending where you reside.

    The above prices include a AU$3.00 handling fee.

    As an estimate of how much your order will weigh including packaging, use this guide:
    15mm foot 4g each
    15mm cavalry 14g each
    28mm foot 14g each
    28mm cavalry 45g each 

  • And how long to arrive?
    Australia and New Zealand: 5 - 7 days. Rest of the world: 10 - 14 days. 

  • What do the scales mean?
    For those customers unfamiliar with toy soldier terminology, 28mm, 15mm, and 10mm refer to the actual height of a model figure, on foot and standing upright (measured from about the figure's eye level to the top of the figure's base). The scales are not exact, but 10mm equates to approximately 1:200 scale, 15mm to approx. 1:100 scale, and 28mm is roughly 1:60. Other scales in this catalogue include 2mm = ~1:900, 6mm = ~1:300, 20mm = ~1:85 and 25mm = ~ 1:72. 

  • Who is AB Figures?
    Nic Robson (owner)
    Tony Ramsden (staff)
    Tony Barton (sculptor)
    Alan Harrison (webmaster)