Frequently Asked Questions

What is this site?
This is the AB Figures website. This site sells high quality miniature figures for the tabletop wargaming or collecting hobbies. The site is owned and administered by Eureka Miniatures.

• Is this site secure?
  This web site is secured using a RapidSSL Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. 
  
  
• What currency are prices in?
  By default, prices are shown in AUSTRALIAN DOLLARS. You can change the currency in which prices are shown via the drop down box on the top right of each page. Please note that prices in currencies other than Australian are indicative only - prices may vary slightly between placing your order and the charge being placed on your credit card. 
  
  
• What payment methods do you accept? 
  Visa
  Mastercard
  PayPal
  
  We also accept personal checks in Australian Dollars and Australian Money Orders for mail-order (not through the website) purchases.
  
  
• What is the Goods and Services Tax (GST)?
  GST is an Australian tax on goods and services. This web site shows prices without GST added. GST is not charged on orders outside of Australia. All orders made by residents of Australia will have the 10% GST added to their total before checkout is complete. 
  
  
• Are these lead miniatures?
  Yes. Please note the following warning:
  
  These models contain LEAD which may be HARMFUL if chewed or swallowed. They are NOT toys and are NOT RECOMMENDED for young children.
  
  
   

• How are orders delivered?
  

  All orders are dispatched using Australia Post. Australian orders are shipped by Overnight Express. All overseas orders are shipped by Tracked Air Mail. All figures are supplied unpainted and unassembled. Some are shown in their finished state for purposes of advertising.
  
  We notify you to acknowledge dispatch of your parcel and Australia Post will send an e-mail for the overseas tracking number.

  Australian customers flat rate shipping AU$13.50
  Overseas customers flat rate shipping AUD$25.00

• And how long to arrive?
  Australia and New Zealand: 5 - 7 days. Rest of the world: 10 - 14 days. 
  
  
• What do the scales mean?
  For those customers unfamiliar with toy soldier terminology, 28mm, 15mm, and 10mm refer to the actual height of a model figure, on foot and standing upright (measured from about the figure's eye level to the top of the figure's base). The scales are not exact, but 10mm equates to approximately 1:200 scale, 15mm to approx. 1:100 scale, and 28mm is roughly 1:60. Other scales in this catalogue include 2mm = ~1:900, 6mm = ~1:300, 20mm = ~1:85 and 25mm = ~ 1:72. 
  
  
• Who is AB Figures?
  Nic Robson (owner)
  Jack Garley (staff)
  Tony Barton (sculptor)
  Alan Harrison (webmaster)